Contact Us > Support Contact Us – Support If you are in need of support for one of our products or services, please fill out and submit the form below. Please enable JavaScript in your browser to complete this form.Name *FirstLastCompany *Email where we can contact you *Phone number (optional)City *Country * Please select the product(s) you need support for: *MetaServer:MetaServerKofax Express Export Connectors:Alfresco Export ConnectorAutoBitesBox Export ConnectorBooklet SplitterCommanderDatabase Export ConnectorDigital ImprinterDocuShare Export ConnectorEmail Export ConnectorERP Documents Export ConnectorFolded Form SplitterFolder (and Custom XML) Export ConnectorFTP, SFTP, FTPS Export ConnectorIBM On Demand Export Connectorax ExpressMacroMetaToolMulti Export ConnectorOpen Text Content Server Export ConnectorPrint Export ConnectorSAP R/3 Export ConnectorSecure File Transfer (FTP, SFTP, FTPS) Export ConnectorSharePoint Server & Online Export ConnectorKofax Capture Export Connectors:Alfresco Export ConnectorBox Export ConnectorEmail Export ConnectorERP Documents Export Connector for Kofax CaptureIBM On Demand Export ConnectorOpen Text Content Server Export ConnectorOther:Bar Code GeneratorCreate Installer ToolLocalization Kit (MetaServer Operator Client)MetaServer version used *You can find this information in your client's backstage "About" tabWindows version used *Description of the problem *Please enter the unlisted language for a future localization *File Upload (optional) Click or drag a file to this area to upload. Please upload any files related to this support case. Examples: screen shots, error messages, images, etc. If you have multiple files, please upload them as a zip file.Urgency Level *A - prevents me from workingB - please solve ASAP but workaround availableC - nuisance but not urgentD - trying your software, problems with demo / trial softwareLicense Info *Copy and paste your Kofax Express Part Number and Serial Number * To find the Kofax Express License info, see below screen shots. Open the Help Tab, press Deactivate, make a copy of the license information (Part Number and Serial Number) and paste the info in below field.Copy and paste your Kofax Capture license info * To find the Kofax Capture license info see below screen shots. After installing the export connector from its product page, add it to a batch class queue, open the connector's setup and press the License button. Right click the serial number and copy and paste the info in below field.Copy and paste your serial number. See instructions and screenshots below for each of the products you've selected. *Bar Code Generator: First install the Bar Code Generator from its product page. Next, press the License button in the main window and copy and paste the computer id in below field.MetaServer: First install MetaServer and start the MetaServer Admin Client from your desktop. In the client, press the backstage button. Next, select the Licenses section in the left side bar and copy and paste the serial number in the field below.License Info *Finding Kofax Express License Information Finding Kofax Capture License Information Finding Bar Code Generator License Information Finding MetaServer License Information Please check the box below to agree to the privacy policy and continue *Please check the box below to agree to the privacy policy and continue *I agree *NOTE: if you're experiencing trouble with submitting this form, please try again using another browser.Submit
